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How does a Homeowner start the Warranty Claims Process?

The warranty book that was issued specifically for a particular home contains all the procedures to address a potential defect. Written documentation from the Homeowner in the format described in the warranty book must be sent to the Administrator, HOME of Texas in order to begin this process. This notice may be sent in writing to the administrator’s address or by email to  For convenience, resolution inquiries may be started online.  Click here for the form.

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