In this case study, the home was in Year 1 of warranty coverage and was financed through VA/HUD. The homeowner’s request for warranty performance stated, “The ductwork is making continuous knocking/ticking noises during every heating and air conditioning cycle.”
All of HOME’s warranty programs feature mandatory binding arbitration of Unresolved Warranty Issues.* HOME and its builder members have been very successful at educating the courts to recognize and enforce the warranty’s mandatory binding arbitration provision.
Yes, our warranty does cover structural defects, and that structural coverage is just one of the many benefits of the HOME warranty programs. Providing a HOME warranty on your homes reduces your liability and assures you that your homeowners are protected for covered structural defects for the entire term of the warranty.
Many Builders join a warranty program for the market appeal or the FHA/VA approvals – both great reasons – but those reasons alone don’t tell the whole story. The HOME Warranty provides real value to builders and homeowners when major structural defects occur. Major structural defects are expensive – the industry average is over $30,000 to repair. With HOME, warranted structural defects are covered and resolved!
